Refunds
Overview
This policy explains how refunds are handled for credit purchases made on our site.
Eligibility
- Refunds are available for unused credits purchased within a reasonable time frame.
- Used credits are non-refundable.
- Chargebacks or disputes should be resolved directly with us first.
Process
- Contact our support team with your order details.
- We will review the request and, if approved, issue a refund to the original payment method.
- Processing times may vary depending on your bank or card issuer.
Non-Refundable Cases
- Fraudulent or abusive usage
- Violations of our Terms of Service
- Credits received through promotions or bonuses
Contact Us
To request a refund or for any questions, please contact us.