Refunds

Overview

This policy explains how refunds are handled for credit purchases made on our site.

Eligibility

  • Refunds are available for unused credits purchased within a reasonable time frame.
  • Used credits are non-refundable.
  • Chargebacks or disputes should be resolved directly with us first.

Process

  • Contact our support team with your order details.
  • We will review the request and, if approved, issue a refund to the original payment method.
  • Processing times may vary depending on your bank or card issuer.

Non-Refundable Cases

  • Fraudulent or abusive usage
  • Violations of our Terms of Service
  • Credits received through promotions or bonuses

Contact Us

To request a refund or for any questions, please contact us.